The purpose of this paper is to demonstrate the value shop configuration in police service for a criminal case.
An evaluation of a criminal case is presented.
It took Norwegian police 32 years to capture the Pocket Man who was responsible for more than 100 sexual abuses of boys over that same time period. Primary activities in the value shop applied to the case are: problem definition; investigation steps; investigation approach decision; investigation implementation; and police performance evaluation.
Based on an actual crime case, value configuration analysis demonstrates substantial potential in future policings.
Gottschalk, P. (2011), "Police service in the value shop configuration: The Pocket Man case of criminal child sexual abuse", International Journal of Law and Management, Vol. 53 No. 6, pp. 435-447. https://doi.org/10.1108/17542431111185196
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