The purpose of this paper is to examine Gerry Robinson's television series and what lessons the Department of Health might learn from it.
The paper reviews the recent TV series and draws conclusions from it.
It is apparent that more might well be achieved by NHS managers leading change via active involvement at the “coal face”. Such a transition would improve morale and would be a move towards establishing an innovative learning culture within NHS organisations. A companion article provides the same service on improving hospital through‐put.
Some useful lessons for the Department of Health are presented.
Towill, D.R. (2008), "Leadership in the NHS: What can the Department of Health learn from Gerry Robinson – the programme?", Leadership in Health Services, Vol. 21 No. 3, pp. 151-157. https://doi.org/10.1108/17511870810892985Download as .RIS
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