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Organizational culture and supply chain strategy: a framework for effective information flows

James Jungbae Roh (Department of Information Operations and Technology Management, College of Business Administration, University of Toledo, Toledo, Ohio, USA)
Paul Hong (Department of Information Operations and Technology Management, College of Business Administration, University of Toledo, Toledo, Ohio, USA)
Youngsoo Park (Department of Information Operations and Technology Management, College of Business Administration, University of Toledo, Toledo, Ohio, USA)

Journal of Enterprise Information Management

ISSN: 1741-0398

Article publication date: 25 July 2008

Abstract

Purpose

Critical information flows in the supply chain reflect the patterns of organizational culture and supply chain strategy (SCS). This paper aims to links organizational culture and SCS using competing values and an uncertainty framework.

Design/methodology/approach

Anchored at literature review on organizational culture and SCS, this paper presents a typology with four patterns of organizational culture with four types of corresponding SCS.

Findings

This paper presents diverse requirements for effective design of supply chain in that for each pattern of organizational culture, corresponding SCS is identified: efficient for hierarchical, risk‐hedging for group, responsive for rational, and agile for developmental culture.

Research limitations/implications

The exploratory nature of this study requires empirical research validation. Firms may use this research framework in design and evaluation of their supply chain management structure according to their organization's cultural elements and requirements.

Practical implications

Using this integrative framework business executives may better manage the informational infrastructures that reflect the rich dynamics between their particular organizational cultural traits and supply chain behavioral practices.

Originality/value

This paper expands the concept of organizational culture in the extended supply chain network context and identifies information strategy profiles.

Keywords

Citation

Jungbae Roh, J., Hong, P. and Park, Y. (2008), "Organizational culture and supply chain strategy: a framework for effective information flows", Journal of Enterprise Information Management, Vol. 21 No. 4, pp. 361-376. https://doi.org/10.1108/17410390810888651

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited