McDonald's and nPower train to retain: Companies recognize career development is an inclusive business

Abstract

Purpose

This paper reviews the latest management developments across the globe and pinpoints practical implications from cutting‐edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Middle management in the USA division of a global restaurant chain, and call‐center trainers employed by one of the largest utility companies in the UK might not, on the face of it, appear to have much in common in their day‐to‐day working lives. But they do – lots in fact.

Practical implications

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Originality/value

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy‐to digest format.

Citation

(2008), "McDonald's and nPower train to retain: Companies recognize career development is an inclusive business", Development and Learning in Organizations, Vol. 22 No. 2, pp. 31-34. https://doi.org/10.1108/14777280810850732