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Developing knowledge workers on the factory floor: The case of ABB‐Alamo

Michael DiGiovanni (Michael DiGiovanni, President, Celemi Inc. E‐mail:

Development and Learning in Organizations

ISSN: 1477-7282

Article publication date: 1 August 2004



The term “knowledge worker”, coined by management guru Peter Drucker, generally describes an employee whose job activities are associated with the refining, manipulating and trading of information. Contrast this with the description of the typical industrial worker, whose activities are centered on the production and development of tangible objects and commodities. In today’s fluid, rapidly evolving global marketplace, labor‐intensive low‐skilled manufacturing jobs will continue to migrate to countries where a lower wage can be paid, while manufacturing enterprises in developed nations will remain under pressure to increase both productivity gains and product quality.



DiGiovanni, M. (2004), "Developing knowledge workers on the factory floor: The case of ABB‐Alamo", Development and Learning in Organizations, Vol. 18 No. 4, pp. 10-12.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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