Pay‐for‐performance programs in Israeli sick funds

Revital Gross (Smokler Center for Health Policy Research, Myers‐JDC‐Brookdale Institute, Jerusalem, Israel and School of Social Work, Bar Ilan University, Ramat Gan, Israel)
Asher Elhaynay (Clalit Health Services, Haifa, Israel)
Nurit Friedman (Department for Research and Evaluation, Maccabi Healthcare Services,Tel Aviv, Israel)
Stephen Buetow (Department of General Practice and Primary Health Care, University of Auckland, Auckland, New Zealand)

Journal of Health Organization and Management

ISSN: 1477-7266

Publication date: 21 March 2008

Abstract

Purpose

This paper aims to analyze the development of “pay‐for‐performance” (P4P) programs implemented by Israel's two largest sick funds, insuring 78 percent of the population.

Design/methodology/approach

Analysis of the main features and their evolution over time, the observed outcomes and concerns related to implementing these programs.

Findings

Our analysis revealed that although implementation has been successful, both managers and physicians have voiced concerns regarding the effect of measuring clinical performance such as focusing attention on the measured areas while neglecting other areas, and motivating a statistical approach to patient care instead of providing patient‐centered care.

Originality/value

The Israeli case provides an interesting example of nation‐wide, long‐term implementation of the pay‐for‐performance program. Therefore, it provides other countries with the opportunity to assess features that may facilitate successful implementation, as well as highlighting issues related to the outcomes of P4P programs.

Keywords

Citation

Gross, R., Elhaynay, A., Friedman, N. and Buetow, S. (2008), "Pay‐for‐performance programs in Israeli sick funds", Journal of Health Organization and Management, Vol. 22 No. 1, pp. 23-35. https://doi.org/10.1108/14777260810862380

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Publisher

:

Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

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