Utilizing employee innovation at Kwik‐Fit Financial Services
Abstract
Keren Edwards, HR director at Kwik‐Fit Financial Services, explains how the call centre company has turned its business around through a simple strategy ‐ asking employees what would improve their workplace.
Keywords
Citation
Edwards, K. (2004), "Utilizing employee innovation at Kwik‐Fit Financial Services", Strategic HR Review, Vol. 4 No. 1, pp. 12-13. https://doi.org/10.1108/14754390480000573
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited