Outsource or in‐house facilities management: The pros and cons
Neil Usher
(European Director of Real Estate and Facilities, Honeywell, 43 Hitherfield Road, London SW16 2LW, UK; Tel: +44 (0)20 8769 8505; E‐mail: Neil.Usher@Honeywell.com)
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Abstract
The question of the merits of outsourcing facilities management remains relevant. This paper attempts to determine a clear distinction between out tasking and outsourcing, and then to provide a model to explain the advantages (pros) and disadvantages (cons) of this strategy by analysing the wants of both the client and supplier. Finally, it offers some guidance to assist with remedying the divergence identified.
Keywords
Citation
Usher, N. (2004), "Outsource or in‐house facilities management: The pros and cons", Journal of Facilities Management, Vol. 2 No. 4, pp. 351-359. https://doi.org/10.1108/14725960410808311
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, MCB UP Limited