Online security evaluation process for new e‐services

Abstract

Purpose

This paper sets out to contribute to making the use of the Dubai e‐government services more secure and facilitating the process of introducing new services, while maintaining the integrity and security of the whole system.

Design/methodology/approach

This work is based on the ISO 17799 standard. ISO 17799 a comprehensive set of controls comprising best practices in information security. It is essentially, in part, an internationally‐recognized generic information security standard (The ISO 17799 Directory).

Findings

The system has achieved its objectives in terms of performance, cost, reliability and flexibility.

Practical implications

The system assumes that the fed information is true and authenticated. However, this may not always be the case. Therefore, onsite manual verification may be required at the very end of the process.

Originality/value

The system would serve accelerating and facilitating the process of expanding the e‐services provided by the Dubai e‐government within the set timeframe.

Citation

Hesson, M. and Al‐Ameed, H. (2007), "Online security evaluation process for new e‐services", Business Process Management Journal, Vol. 13 No. 2, pp. 223-246. https://doi.org/10.1108/14637150710740473