A strategy driven business process modelling approach

Selmin Nurcan (Université Paris 1 – Panthéon – Sorbonne, Centre de Recherche en Informatique, Paris, France IAE de Paris (Business School), Université Paris 1 – Panthéon – Sorbonne, Paris, France)
Anne Etien (Université Paris 1 – Panthéon – Sorbonne, Centre de Recherche en Informatique, Paris, France)
Rim Kaabi (Université Paris 1 – Panthéon – Sorbonne, Centre de Recherche en Informatique, Paris, France)
Iyad Zoukar (Université Paris 1 – Panthéon – Sorbonne, Centre de Recherche en Informatique, Paris, France)
Colette Rolland (Université Paris 1 – Panthéon – Sorbonne, Centre de Recherche en Informatique, Paris, France)

Business Process Management Journal

ISSN: 1463-7154

Publication date: 1 December 2005

Abstract

Purpose

Most of the process models concentrate on who does what, when, i.e. on the description of the operational performance of tasks. The goal driven approaches try to establish a close relationship between the “whys” and the “whats”. The former captures the strategic goals of the organisation whereas the latter tells us how they are achieved through tasks carried out by actors. In addition, managers do not naturally make the distinction between what to achieve (the goal) and the manner to achieve it (the strategy). This confusion often leads to the expression of manners as goals. In order to make clear the fundamental distinction between these two concerns and to master the complexity of process modelling, this paper seeks to propose a goal‐perspective, the map‐driven process modelling approach.

Design/methodology/approach

The map representation system conforms to goal models in the fact that it recognises the concept of a goal but departs from those by introducing the concept of strategy to attain a goal.

Findings

A business and its supporting system change in a concurrent way. In order to help the propagation of the intentional changes onto operational ones, we adopted the two levels hierarchical spiral process model. The intentional spiral deals with the production of the business process models using the map formalism and the operational one deals with the specifications of the supporting systems.

Originality/value

A business process is defined in terms of goals and strategies of reaching these goals. The approach allows choosing an appropriate level of details when analysing and redesigning business processes.

Keywords

Citation

Nurcan, S., Etien, A., Kaabi, R., Zoukar, I. and Rolland, C. (2005), "A strategy driven business process modelling approach", Business Process Management Journal, Vol. 11 No. 6, pp. 628-649. https://doi.org/10.1108/14637150510630828

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.