A critique of benchmarking and performance measurement: Lead or lag?
Benchmarking: An International Journal
Article publication date: 1 October 2004
This paper succinctly critiques the benchmarking literature and the performance measurement literature in regards to the novel concept of lead benchmarking as a possible means of achieving increased radical and innovative transformation in organizations. For the purposes of the paper, a working definition of lead benchmarking and performance measurement is: benchmarking and performance measurement, which focuses on analysing forward looking, predictive and future performance comparisons. This critique distinctly highlights that the currency of benchmarking and performance measurement needs a radical and indeed innovative transformation to adhere to the dynamics of the business environment. This critique raises various questions of interest. These issues will be investigated later through further research by conducting rich empirical research, whereby descriptions and explanations will be developed of the what, where, who, how and why of the benchmarking concept and the extent to which organizations carry out lead benchmarking
Anderson, K. and McAdam, R. (2004), "A critique of benchmarking and performance measurement: Lead or lag?", Benchmarking: An International Journal, Vol. 11 No. 5, pp. 465-483. https://doi.org/10.1108/14635770410557708
Emerald Group Publishing Limited
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