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Avoiding the fate of the dotbombs: lessons from three surviving dotcom start‐ups

David Barnes (Senior Lecturer in Operations and Strategic Management at School of Management, Royal Holloway University of London, Egham, UK)
Matthew Hinton (Lecturer in Information and Knowledge Management, Open University Business School, Milton Keynes, UK)
Suzanne Mieczkowska ( Research Assistant, Open University Business School, Milton Keynes, UK)

Journal of Small Business and Enterprise Development

ISSN: 1462-6004

Article publication date: 1 September 2004

Abstract

This paper reports on research that investigates how three start‐up dotcoms, founded at the height of the Internet boom avoided joining the many dotbombs of the subsequent crash of the Internet economy. The paper describes how the companies made use of Internet‐based information and communication technologies (ICTs) in their business operations. It draws lessons from their experiences that might be applied more generally to other dotcom start‐ups. These centre on the need to use the technology to manage business processes to meet the clearly definable needs of a targeted niche of customers. The desirability of suitable in‐house ICT expertise is stressed.

Keywords

Citation

Barnes, D., Hinton, M. and Mieczkowska, S. (2004), "Avoiding the fate of the dotbombs: lessons from three surviving dotcom start‐ups", Journal of Small Business and Enterprise Development, Vol. 11 No. 3, pp. 329-337. https://doi.org/10.1108/14626000410551582

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited