The “QFD/FMEA interface”

D.M. Ginn (D.M. Ginn is Resident Senior Product Engineer at Ford Automotive Operations, Small and Medium Vehicle Centre, Koeln, Germany)
D.V. Jones (D.V. Jones is based at Ford Automotive Operations, Small and Medium Vehicle Centre, Laindon, Essex, UK)
H. Rahnejat (H. Rahnejat works in the Department of Mechanical and Manufacturing Engineering, University of Bradford, Bradford, UK)
M. Zairi (M. Zairi is based at the European Centre for TQM, University of Bradford, Bradford, UK)

European Journal of Innovation Management

ISSN: 1460-1060

Publication date: 1 April 1998


The intention of this paper is to propose a methodology for interactions between the two quality tools of quality function deployment (QFD) and failure mode effects analysis (FMEA), and place an emphasis on their common features. The paper will also emphasise the value that both tools have when used throughout the product development cycle. An example of the method described will be highlighted within Ford Motor Company that will demonstrate the quality and resource benefits achievable when these two tools are used in conjunction with one another. This example will illustrate how, through the use of crossfunctional and multidisciplined teamwork, QFD and FMEA can be linked into systems engineering and a quality operating system with far‐reaching benefits.



Ginn, D., Jones, D., Rahnejat, H. and Zairi, M. (1998), "The “QFD/FMEA interface”", European Journal of Innovation Management, Vol. 1 No. 1, pp. 7-20.

Download as .RIS




Copyright © 1998, MCB UP Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.