Challenging roles at the State Bank of India

Abstract

When the State Bank of India was developing ambitious expansion plans, the organization recognized that new managerial roles would be a key element in its success. The existing hierarchical management structure of the bank, although a strength in some respects, was a barrier to change. The bank needed to find a way of moving experienced staff on from their traditional managerial practices and relationships. An analysis of existing and desirable role behavior formed the basis of the training program.

Citation

(2002), "Challenging roles at the State Bank of India", Training Strategies for Tomorrow, Vol. 16 No. 2, pp. 4-6. https://doi.org/10.1108/13697230210815872