A call to action: the summit: Carlson School of Management, University of Minnesota‐Minneapolis, Minnesota 26 June 2002
J.M. Juran
(J.M. Juran is Chairman Emeritus, Juran Institute, Inc., Wilton, Connecticut, USA.)
1389
Abstract
Looks at the issues that are pertinent to leadership in quality, presenting the most common strategies used in quality initiatives. Discusses the quality improvement, planning and control processes. Concludes that there is a need for the evolution of a science of managing quality emanating from the academic field.
Keywords
Citation
Juran, J.M. (2002), "A call to action: the summit: Carlson School of Management, University of Minnesota‐Minneapolis, Minnesota 26 June 2002", Measuring Business Excellence, Vol. 6 No. 3, pp. 4-8. https://doi.org/10.1108/13683040210697848
Publisher
:MCB UP Ltd
Copyright © 2002, Company