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Greater Phoenix as a knowledge capital

Jay Chatzkel (Principal of Progressive Practices where he assists organizations in transforming themselves into knowledge‐based, intelligent enterprises. He is the author of two books: Knowledge Capital: How Knowledge‐Based Enterprises Really Get Built (Oxford University Press, 2003) and Intellectual Capital (John Wiley & Sons, 2002) (

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 October 2004



Aims to provide a strategic perspective for professionals and practitioners to better understand necessary elements are for building a successful knowledge capital and to demonstrate how holding conversations with key leadership evokes viewpoints and relevant information to take into account. The paper maps out a strategic perspective of the major elements of a knowledge capital and then integrates a series of conversational interviews with regional leaders who have backgrounds in policy, journalism, and technology. The conceptual scope of the paper dealt with mapping out essential principals and practices for the creation of knowledge capitals in general. The particular focus of the paper was on the Greater Phoenix region and the specific efforts underway there to transition into becoming a knowledge capital. The results are an integrated approach delineating the necessary perspective for developing a knowledge capital and a set of views from significant leadership of a region on what its problems are in becoming a knowledge capital and what can be done to achieve that status. The paper finds that there tends to be a split between those people interested in developing and implementing a strategy for knowledge capitals and those concerned with the transforming existing organizations to become knowledge‐based enterprises. The broader reality is that both efforts need to be co‐joint and co‐equal if a region is to become a true knowledge capital over time.



Chatzkel, J. (2004), "Greater Phoenix as a knowledge capital", Journal of Knowledge Management, Vol. 8 No. 5, pp. 61-72.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

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