Developing a measure of knowledge management behaviors and practices
Abstract
Knowledge management has recently emerged as a new discipline and is generating considerable interest among academics and managers. Given its newness, there is still little guidance in the extant literature on how to measure knowledge management. This paper presents the first scale developed to measure knowledge management behaviors and practices and in so doing provides construct boundaries that should enable the development of a theory of knowledge management (Zaltman et al., 1973).
Keywords
Citation
Darroch, J. (2003), "Developing a measure of knowledge management behaviors and practices", Journal of Knowledge Management, Vol. 7 No. 5, pp. 41-54. https://doi.org/10.1108/13673270310505377
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited