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Managing effective knowledge transfer: an integrative framework and some practice implications

Swee C. Goh (Swee C. Goh is Professor of Organizational Behaviour, Faculty of Administration, University of Ottawa, Ottawa, Ontario, Canada.)

Journal of Knowledge Management

ISSN: 1367-3270

Article publication date: 1 March 2002

Abstract

One of the major challenges an organization faces is to manage its knowledge assets. Increasingly, the use of knowledge is seen as a basis for competitive advantage. This paper explores the key factors that have been cited as significant influences on the ability to transfer knowledge, an important area of knowledge management. Each of these factors is discussed separately and then integrated into a conceptual framework to explain how effective knowledge transfer can be managed in an organization. A set of managerial implications, or a qualitative assessment approach, is also discussed. It is framed as organizational characteristics and managerial practices required to establish an effective knowledge transfer process in an organization. Conclusions are drawn about the complexity of managing knowledge transfer and the need to take a balanced approach to the process.

Keywords

Citation

Goh, S.C. (2002), "Managing effective knowledge transfer: an integrative framework and some practice implications", Journal of Knowledge Management, Vol. 6 No. 1, pp. 23-30. https://doi.org/10.1108/13673270210417664

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited