Integrating programme and process performance QA
Abstract
Purpose
This article seeks to report on actions being taken at a practical level to innovate performance quality assurance systems for real‐time learning environments.
Design/methodology/approach
Reviews the consequences for situational learning management as organisations adopt customer‐facing organic strategic postures.
Findings
Naturally evolving and progressive vocational and enterprise learning programme assessments are being combined with performance quality reviews of process to produce radical and very powerful QA systems for the performance management of organisationally based enterprise learning.
Originality/value
There are as many varieties of corporate universities as there are companies, all differentiated by industry sector and their state of development and strategic intent. By providing a quality‐assured governance and policy management environment with the supporting faculty competency resources outlined, the progressive learning assignment process, when combined with the browser‐based system, produces an integration of quality‐based performance dynamics in individual and group enterprise learning performance and process management efficiency.
Keywords
Citation
Dealtry, R. and Settle, D. (2005), "Integrating programme and process performance QA", Journal of Workplace Learning, Vol. 17 No. 4, pp. 255-267. https://doi.org/10.1108/13665620510597202
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited