Dilemmas and dictates: managers tell their stories about international business ethics

Abstract

Explores the nature and type of ethical dilemmas experienced by western Australian managers engaged in import/export operations. Highlights the strategies used by these managers in terms of what can be done to resolve ethical conflicts in subsequent cross‐cultural business activities. Employs a qualitative research method, the critical Incident Technique, to provide a rich and powerful picture of the challenges and strategies found. Generates a matrix which brings together the manager’s recommendations on essential ethical actions and practices with particular ethical problems.

Citation

McNeil, M. and Pedigo, K. (2001), "Dilemmas and dictates: managers tell their stories about international business ethics", Asia Pacific Journal of Marketing and Logistics, Vol. 13 No. 4, pp. 43-65. https://doi.org/10.1108/13555850110764865