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Understanding empowerment from an employee perspective: What does it mean and do they want it?

Kay Greasley (Health Sciences Research Institute, Warwick Medical School, University of Warwick, Coventry, UK)
Alan Bryman (Management Centre, University of Leicester, Leicester, UK)
Andrew Dainty (Department of Civil and Building Engineering, Loughborough University, Loughborough, UK)
Andrew Price (Department of Civil and Building Engineering, Loughborough University, Loughborough, UK)
Nicola Naismith (Department of Built and Natural Environment, Glasgow Caledonian University, Glasgow, UK)
Robby Soetanto (Department of Built Environment, Coventry University, Coventry, UK)

Team Performance Management

ISSN: 1352-7592

Article publication date: 7 March 2008

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Abstract

Purpose

The purpose of this article is to examine the various meanings of empowerment for employees from their own perspective, the psychological dimension of empowerment and whether employees want to be empowered.

Design/methodology/approach

In order to understand how employees feel about empowerment, it is necessary to ask them directly so that one can understand their perceptions. A qualitative approach is adopted, employing 45 semi‐structured, in‐depth interviews with employees. The aim of the interviews is to provide an insight into the meanings of empowerment for these employees.

Findings

The findings indicate that the employees do not recognise the term “empowerment” nor do they reference the term “power” in relation to themselves. However, they are able to relate to associated concepts, notably “personal responsibility” and “control over their work”. Empowerment for the employees was found to operate as a continuum, as the extent to which employees seek empowerment varies considerably. The innate feelings that employees have with regard to empowerment enable an insightful understanding of what empowerment means and the employee response to it.

Research limitations/implications

This study is based on employees from one particular industrial sector. The research would benefit from exploration in alternative sectors.

Originality/value

The study examines the various meanings of empowerment for employees from their own perspective. Furthermore, it explores whether employees want to be empowered.

Keywords

Citation

Greasley, K., Bryman, A., Dainty, A., Price, A., Naismith, N. and Soetanto, R. (2008), "Understanding empowerment from an employee perspective: What does it mean and do they want it?", Team Performance Management, Vol. 14 No. 1/2, pp. 39-55. https://doi.org/10.1108/13527590810860195

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

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