Changing culture
Alaine K. Sommerville
(Alaine K. Sommerville is Principal of The College of Guidance Studies, Swanley, UK)
2788
Abstract
Presents a case study of quality management approaches in a specialist higher education college. Provides the background to this situation and discusses how and why changes have been implemented. In particular, gives details of the new college philosophy and how it was derived. Hence, comments on the value of the kaizen approach at this institution.
Keywords
Citation
Sommerville, A.K. (1996), "Changing culture", Quality Assurance in Education, Vol. 4 No. 1, pp. 32-36. https://doi.org/10.1108/09684889610108020
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited