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Assessing and enhancing quality using toolkits

Martin Oliver (Martin Oliver is a Research Fellow at the Teaching and Learning Technology Centre, University of North London, UK. E‐mail:
Grainne Conole (Grainne Conole is Director of the Institute for Learning and Research Technology, University of Bristol, UK. E‐mail:

Quality Assurance in Education

ISSN: 0968-4883

Article publication date: 1 March 2000



“Toolkits” are decision‐making frameworks based on expert models. This paper outlines one toolkit, which provides support for practitioners involved in the process of embedding learning technology into their courses. Although the toolkit was created as a design tool, feedback from evaluations identified its value as a means of assessing quality. This paper outlines the background of the creation and scope of the toolkit, examines how it can be used to assess and enhance the quality of courses and concludes by summarising how toolkits can be used as part of quality procedures in other areas.



Oliver, M. and Conole, G. (2000), "Assessing and enhancing quality using toolkits", Quality Assurance in Education, Vol. 8 No. 1, pp. 32-37.




Copyright © 2000, MCB UP Limited

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