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Regional review of TQM in Hong Kong and southern China

V.H.Y. Lo (Lecturer at The Department of Industrial Engineering, University of Hong Kong, Hong Kong)
D. Sculli (Senior Lecturer at The Department of Industrial Engineering, University of Hong Kong, Hong Kong)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 June 1995

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Abstract

Reports the results of an attempt to ascertain the status of total quality management (TQM) in Hong Kong and southern China. Begins with a general introduction to manufacturing in the region. Information on the general awareness and status of TQM was collected using a combination of interviews, case studies, and a survey. Results indicate that TQM is now a widely accepted approach in the region, its benefits mainly seen in terms of improved customer/supplier relationships. However, there is a perception that TQM must necessarily lead to an increase in costs‐the penalty to be paid for its benefits.

Keywords

Citation

Lo, V.H.Y. and Sculli, D. (1995), "Regional review of TQM in Hong Kong and southern China", Training for Quality, Vol. 3 No. 2, pp. 5-8. https://doi.org/10.1108/09684879510087468

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited