Applies theory of constraints principles in a five‐step focusing process in a US engineering firm, OMM Engineering, to assist in improving the overall productivity of the survey department. Assesses the needs of the firm, and concludes that the use of a global positioning system would double the capacity of the survey and engineering departments and increase throughput. Shows that the five‐step focusing process can be used successfully to eliminate bottlenecks within organizations.
Motwani, J. and Vogelsang, K. (1996), "The theory of constraints in practice ‐ at Quality Engineering, Inc.", Managing Service Quality: An International Journal, Vol. 6 No. 6, pp. 43-47. https://doi.org/10.1108/09604529610149220Download as .RIS
MCB UP Ltd
Copyright © 1996, MCB UP Limited