Richer sounds
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 June 1992
Abstract
Discusses the philosophy and practice of Richer Sounds plc, a hi‐fi separates company with the highest sales per square foot of any retail outlet in the world, focusing on its motto “provide second‐to‐none service and value‐for‐money for our customers”, and exploring its recognising quality service.
Keywords
Citation
Williams, M. (1992), "Richer sounds", Managing Service Quality: An International Journal, Vol. 2 No. 6, pp. 339-341. https://doi.org/10.1108/09604529210029623
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited