Recognizing a fair day′s work
Managing Service Quality: An International Journal
ISSN: 0960-4529
Article publication date: 1 June 1992
Abstract
Discusses the correct implementation of recognition systems in the light of the delivery of outstanding quality and customer service. Outlines the systems implemented by Hibritech Inc., Moore Business Forms and Chevron UK.
Keywords
Citation
Robinson, A. (1992), "Recognizing a fair day′s work", Managing Service Quality: An International Journal, Vol. 2 No. 6, pp. 335-338. https://doi.org/10.1108/09604529210029614
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited