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BS5750: The benchmark

Managing Service Quality: An International Journal

ISSN: 0960-4529

Article publication date: 1 January 1992

65

Abstract

Reports on the experiences of two companies in the timber trade and how they were aided in their application for BS5750 registration by the Timber Research and Development Association (TRADA). Identifies ground rules for successful implementation.

Keywords

Citation

Gill, C. (1992), "BS5750: The benchmark", Managing Service Quality: An International Journal, Vol. 2 No. 1, pp. 23-25. https://doi.org/10.1108/09604529210028985

Publisher

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MCB UP Ltd

Copyright © 1992, MCB UP Limited

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