The impact of electronic commerce on logistics service providers

Abstract

The impact of e‐commerce on the business environment is often praised but seldom analyzed with scrutiny. In this paper we try to depict the underlying logistically relevant aspects of e‐commerce and their impacts on logistics service providers. This seems to be of considerable importance, as logistics is seen as the back‐bone of e‐commerce operations. However, the firms specializing in this field are commonly neglected. We argue that the logistical implications of e‐commerce can be differentiated into two main categories: the rise of e‐marketplaces; and the elimination of supply chain elements (disintermediation). By analyzing these two categories and their major logistical implications in detail we deduct strategic consequences for logistics service providers.

Citation

Delfmann, W., Albers, S. and Gehring, M. (2002), "The impact of electronic commerce on logistics service providers", International Journal of Physical Distribution & Logistics Management, Vol. 32 No. 3, pp. 203-222. https://doi.org/10.1108/09600030210426539