Towards a new business culture for tourism and hospitality organizations

Abstract

Identifies hospitality and tourism themes that have been followed in the International Journal of Service Industry Management and Service Industries Journal between 1989 and 1994. Highlights points of interest. The themes come under the headings of: structure of the tourism industry; quality; consumer orientation; employees; and strategic options, and follow the managerial practices that organizations are concerned with in order to gain competitive advantage.

Citation

Ridley, S. (1995), "Towards a new business culture for tourism and hospitality organizations", International Journal of Contemporary Hospitality Management, Vol. 7 No. 7, pp. 36-43. https://doi.org/10.1108/09596119510101912