A process quality model for the analysis, improvement and control of supply chain systems

Benita M. Beamon (Assistant Professor of Industrial Engineering and Tonja M. Ware obtained an MS in Industrial Engineering both at the Department of Mechanical, Industrial, and Nuclear Engineering, University of Cincinnati, Cincinnati, Ohio, USA)
Tonja M. Ware (Obtained an MS in Industrial Engineering both at the Department of Mechanical, Industrial, and Nuclear Engineering, University of Cincinnati, Cincinnati, Ohio, USA)

Logistics Information Management

ISSN: 0957-6053

Publication date: 1 April 1998

Abstract

A manufacturing supply chain is an integrated set of business functions, encompassing all activities from raw material acquisition to final customer delivery. Delivering the right product at the right time in the right amount are essential objectives of efficient and effective supply chain systems. Thus measures must be taken to ensure that all operational components of the supply chain system are operating efficiently. This research examines quality measurement in a supply chain process by developing the process quality model to be used in the assessment, improvement and control of a manufacturing supply chain system.

Keywords

Citation

Beamon, B. and Ware, T. (1998), "A process quality model for the analysis, improvement and control of supply chain systems", Logistics Information Management, Vol. 11 No. 2, pp. 105-113. https://doi.org/10.1108/09576059810209991

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Publisher

:

MCB UP Ltd

Copyright © 1998, MCB UP Limited

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