Just‐in‐time (JIT) philosophy has been primarily used in manufacturing operations to manage materials and other production activities. However, JIT can be applicable in service operations. Specifically, using a case study, the article illustrates the elements of successfully implementing JIT in a service operation.
Mehra, S. and Inman, R.A. (1990), "JIT Implementation within a Service Industry: A Case Study", International Journal of Service Industry Management, Vol. 1 No. 3, pp. 53-61. https://doi.org/10.1108/09564239010003413
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