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Involving Customers in New Service Development

Patrik Gottfridsson (Service Research Centre, Karlstad University, Karlstad, Sweden)

International Journal of Service Industry Management

ISSN: 0956-4233

Article publication date: 14 March 2008

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Citation

Gottfridsson, P. (2008), "Involving Customers in New Service Development", International Journal of Service Industry Management, Vol. 19 No. 1, pp. 148-150. https://doi.org/10.1108/09564230810855752

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited