Blended E‐learning – Integrating Knowledge, Performance Support and Online Learning

Philip R. Harris (Harris International Ltd, La Jolla, California, USA)

European Business Review

ISSN: 0955-534X

Article publication date: 1 August 2004



Harris, P.R. (2004), "Blended E‐learning – Integrating Knowledge, Performance Support and Online Learning", European Business Review, Vol. 16 No. 4, pp. 430-431.



Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

This well‐illustrated text is an appeal for more synergy in electronic learning. Drs Bielawski and Metcalf believe that the strategies, practices, tools, and validated approaches to facilitate such learning benefit from a convergence within an enterprise of people, processes, and technologies. These savvy consultants, professors, and program designers advocate jump starting the capitalization of human assets by a synthesis of online learning, electronic performance support, and knowledge management.

The ten chapters begin by analyzing the scope and applications of e‐learning systems; the neccesary support tools and knowledge management systems; integration of potential blended learning solutions. The content proceeds to review system designs, case studies, and best practices, as well as various stratagies for installing a learning content management system. The last five chapters summarize the “state of the art” relative to media and deliver tools; electronic books and applications; wireless and mobile applications; and valuable resources to achieve blended e‐learning. For general management, HR practitioners, and management students, this work is an “eye‐opener” with its manifold explanations and insights.

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