Reviews the Baldrige Award as a modern document and views CompuAdd as a post‐modern organization. Traces the steps of CompuAdd′s application for the Baldrige Award and shows CompuAdd′s culture to be excellent local practices, that are different from the Baldrige Award criteria, and that, despite their local excellence, would be difficult to transfer to another setting.
Davis Browning, L., Ziaja, J.J. and France, D.R. (1992), "A Postmodern Organization Goes for a Modern Prize: A Brief Ethnography of CompuAdd′s Application for the Malcolm Baldrige National Quality Award", Journal of Organizational Change Management, Vol. 5 No. 1, pp. 69-78. https://doi.org/10.1108/09534819210010999Download as .RIS
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