Describes a methodological framework for evaluating intervention programmes to establish and develop quality assurance systems in general hospitals, based on the authors’ experience in participating in a specific intervention programme in quality assurance. Both the approach and the design of the evaluation programme were shaped by the unique characteristics of this intervention programme. The evaluation programme was based on a model of organizational behaviour and change developed especially for the introduction of quality assurance systems into hospitals. With modification, the programme can also be used to evaluate other intervention programmes.
Fleishman, R. (1996), "Evaluating intervention programmes for quality assurance in hospitals", International Journal of Health Care Quality Assurance, Vol. 9 No. 3, pp. 20-31. https://doi.org/10.1108/09526869610117748Download as .RIS
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