Visions of excellence in Australian and Canadian human services organizations
International Journal of Public Sector Management
ISSN: 0951-3558
Article publication date: 1 September 1996
Abstract
Addresses the issue of how Australian and Canadian managers of human services organizations(HSO) define organizational excellence. Presents a study in which HSO managers were interviewed in order to ascertain their vision of an excellent ideal. Describes the methods and findings and discusses those findings in the context of the literature on management. Addresses the implications of the research through a series of recommendations to subvert barriers to excellence.
Keywords
Citation
Emerson, R. and Harvey, C. (1996), "Visions of excellence in Australian and Canadian human services organizations", International Journal of Public Sector Management, Vol. 9 No. 5/6, pp. 109-124. https://doi.org/10.1108/09513559610146384
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited