A Response to Occupational (Workforce) Literacy in a Large County Government Workforce
International Journal of Public Sector Management
ISSN: 0951-3558
Article publication date: 1 May 1992
Abstract
Over the past 12 years scores of reports and articles have been written about occupational, workforce, or workplace literacy (Workforce 2000 – economic and labour force changes, and skills requirements, impacting on America). Research and published materials have failed to address the impact of these issues for the vast local public sector work‐force. Reports on exploratory research on issues of occupational literacy in a large metropolitan US county government workforce. All of the 32 county departments were surveyed regarding Workforce 2000 and occupational literacy in order to assess employee skills and workplace requirements, literacy issues, leadership awareness and policies and planning. Results show a well intentioned, but poorly prepared, (and preparing) county leadership and workforce, which may well impact on the quality of future service delivery. Makes recommendations for policy and programme changes, and for continuing research.
Keywords
Citation
Yaffe, J. (1992), "A Response to Occupational (Workforce) Literacy in a Large County Government Workforce", International Journal of Public Sector Management, Vol. 5 No. 5. https://doi.org/10.1108/09513559210019370
Publisher
:MCB UP Ltd
Copyright © 1992, MCB UP Limited