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Internal diffusion of high technology industrial innovations: an empirical study

Susan H. Higgins (Associate Professor of Marketing, John Carroll University, University Heights, Ohio, USA)
Patrick T. Hogan (Assistant Professor of Management Information Systems, John Carroll University, University Heights, Ohio, USA)

Journal of Business & Industrial Marketing

ISSN: 0885-8624

Article publication date: 1 March 1999

1055

Abstract

The marketing of high technology software and related services is a complex process involving many players at the buyer‐seller interface. This study details an empirical analysis of key managerial factors involved in the adoption and diffusion of the information engineering systems development methodology and software in 72 organizations throughout the USA and Canada. The data suggest that marketing managers must consider new inter‐organizational strategies to optimize an intangible technological product’s success.

Keywords

Citation

Higgins, S.H. and Hogan, P.T. (1999), "Internal diffusion of high technology industrial innovations: an empirical study", Journal of Business & Industrial Marketing, Vol. 14 No. 1, pp. 61-75. https://doi.org/10.1108/08858629910254157

Publisher

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MCB UP Ltd

Copyright © 1999, MCB UP Limited

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