Predictors of workplace deviant behaviour: HRD agenda for Malaysian support personnel

Mazni Alias (Faculty of Business and Law, Multimedia University Malaysia, Malacca, Malaysia)
Roziah Mohd Rasdi (Department of Professional Development and Continuing Education, Faculty of Educational Studies, Universiti Putra Malaysia, Serdang, Malaysia)
Maimunah Ismail (Department of Professional Development and Continuing Education, Faculty of Educational Studies, Universiti Putra Malaysia, Serdang, Malaysia)
Bahaman Abu Samah (Institute of Social Science Studies, Universiti Putra Malaysia, Serdang, Malaysia)

European Journal of Training and Development

ISSN: 2046-9012

Publication date: 5 April 2013

Abstract

Purpose

The purpose of this paper is to develop a theoretical model of the determinants of workplace deviant behaviour among support personnel in Malaysian Public Service organisations.

Design/methodology/approach

This study is based on reviews of past studies on workplace deviant behaviour. To conduct the literature review, several keywords were identified. Several electronic databases available at the university ' s library such as Springer, Proquest, SAGE, Emerald, EBSCOHost, Science Direct, and Blackwell Synergy were used to search for supporting materials and resources.

Findings

In the reviews, the authors found three potential groups of workplace deviant behaviour determinants among support personnel. The determinants are individual-related factors, organisational-related factors, and work-related factors. The paper established job satisfaction as a mediating variable between the three potential groups of determinants and workplace deviant behaviour.

Practical implications

Future research could provide a more definitive theoretical statement of workplace deviant behaviour and develop an additional proposition which may be derived from a more refined theory. Practical interventions for HRD professionals were suggested to assist individuals and organisations towards reducing the prevalence of workplace deviant behaviour.

Originality/value

The research yields a theoretical framework that outlines the predictive potential of the three key factors in explaining workplace deviant behaviour among support personnel. The factors can be considered in developing HRD practices.

Keywords

Citation

Mazni Alias, Roziah Mohd Rasdi, Maimunah Ismail and Bahaman Abu Samah (2013) "Predictors of workplace deviant behaviour: HRD agenda for Malaysian support personnel", European Journal of Training and Development, Vol. 37 No. 2, pp. 161-182

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DOI

: https://doi.org/10.1108/03090591311301671

Publisher

:

Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited

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