Addressing ICTs skill challenges in SMEs: insights from three country investigations

Yanqing Duan (Luton Business School, University of Luton, Luton, UK)
Roisin Mullins (Luton Business School, University of Luton, Luton, UK)
David Hamblin (Luton Business School, University of Luton, Luton, UK)
Stanislaw Stanek (Karol Adamiecki University of Economics, Katowice, Poland)
Henry Sroka (Karol Adamiecki University of Economics, Katowice, Poland)
Virgilio Machado (New University of Lisbon, Lisbon, Portugal)
Joao Araujo (New University of Lisbon, Lisbon, Portugal)

Journal of European Industrial Training

ISSN: 0309-0590

Publication date: 1 December 2002

Abstract

The rapid advancement in information and communication technologies (ICTs) has brought enormous business opportunities as well as challenges. One of these challenges is the demand for ICTs skills and expertise in adopting and implementing these emerging technologies. Coping with skills shortage poses a serious challenge across all European countries. Lack of ICTs skills and knowledge is more evident in small‐ and medium‐sized enterprises (SMEs). As training is regarded as the most effective way of improving skills and enhancing knowledge, this paper attempts to address skills shortage at pan‐European level by identifying SMEs’ needs on ICTs training in the UK, Portugal and Poland. The investigation focuses on the most needed training areas, the required training levels and the preferred training delivery channels. The paper summarises findings from three‐country investigations and highlights the implications of findings for the design and development of a Web‐based training system for the use of ICTs in SMEs.

Keywords

Citation

Duan, Y., Mullins, R., Hamblin, D., Stanek, S., Sroka, H., Machado, V. and Araujo, J. (2002), "Addressing ICTs skill challenges in SMEs: insights from three country investigations", Journal of European Industrial Training, Vol. 26 No. 9, pp. 430-441. https://doi.org/10.1108/03090590210451524

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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