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Strategy and planning for innovation management – supported by creative and learning organisations

Anne Martensen (The Aarhus School of Business, Aarhus, Denmark)
Jens J. Dahlgaard (The Aarhus School of Business, Aarhus, Denmark)

International Journal of Quality & Reliability Management

ISSN: 0265-671X

Article publication date: 1 December 1999

6325

Abstract

Excellence in innovation requires that organisations have the competencies to react quickly to new market conditions and customer needs, and see the possibilities that can arise from constantly looking for creative solutions and continuous improvements in products and innovation processes. Today’s companies must continuously adapt, develop and innovate. The principles and disciplines of the learning and creative organisation are a crucial determinant for this. This is the focus of the paper. The European Business Excellence Model can be applied to innovation management by supplementing four new criterion parts related to the company culture, namely creative and learning organisations. An extended PDSA loop for excellent strategy and planning is briefly described. The paper focusses on the culture loop within this framework and highlights what criterion parts and areas to address to include this culture aspect.

Keywords

Citation

Martensen, A. and Dahlgaard, J.J. (1999), "Strategy and planning for innovation management – supported by creative and learning organisations", International Journal of Quality & Reliability Management, Vol. 16 No. 9, pp. 878-891. https://doi.org/10.1108/02656719910289177

Publisher

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MCB UP Ltd

Copyright © 1999, MCB UP Limited

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