Quality concerns for management was one of the key themes of the Fifth Annual British Academy of Management Conference which was held in Bath in September 1991. This brought together a number of writers from a range of disciplines including production management, marketing and industrial relations. The sessions were chaired by Barbara Lewis from Manchester School of Management, UMIST, and papers were a mixture of reporting empirical findings and those being more conceptual in their approach. This short review summarizes the papers based on the abstracts with the aim of encouraging those interested to contact the authors concerned and also make a few general remarks on the state of TQM research.
Wilkinson, A. and Witcher, B. (1992), "Conference Review: Quality Concerns for Management", International Journal of Quality & Reliability Management, Vol. 9 No. 2. https://doi.org/10.1108/02656719210008508
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