Vendor Evaluation Criteria and Perceived Organisational Performance: A Comparison of American and Japanese Firms
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 1 June 1990
Abstract
Important evaluation criteria as they are perceived by quality managers in American and US‐based Japanese firms are examined. For this study, three different groups of companies contained within four industries were considered. They included American firms using a traditional approach to manufacturing management, Japanese firms operating in the United States, and American firms attempting a Japanese approach to manufacturing management. This study identified price, on‐time delivery, and the supplier′s product quality as the three major criteria for evaluating vendors. The attitudes of quality managers concerning the importance of these variables were counter to the impressions portrayed in the academic and managerial press. Also differing from the literature was how much the managers in these different types of firms linked the evaluation criteria and overall organisational performance.
Keywords
Citation
Ebrahimpour, M. and Mangiameli, P.M. (1990), "Vendor Evaluation Criteria and Perceived Organisational Performance: A Comparison of American and Japanese Firms", International Journal of Quality & Reliability Management, Vol. 7 No. 6. https://doi.org/10.1108/02656719010136869
Publisher
:MCB UP Ltd
Copyright © 1990, MCB UP Limited