Determinants of environmentally responsible operations: a review
International Journal of Quality & Reliability Management
ISSN: 0265-671X
Article publication date: 1 March 2006
Abstract
Purpose
The purpose of this paper is to discuss the underlining needs for and determinants (factors, tools and methods) of environmentally responsible operations (EROs) and present some direction for work in the areas involving an environmental/quality/operations management interface.
Design/methodology/approach
Six typical ERO tools/methods are described, and the findings of a literature review, of selected journal articles on environmental management and related areas from 1994‐2003, are presented.
Findings
The review identifies 15 ERO factors under three groupings, namely policy, product/process, and performance evaluation. The relevance of these factors to the ERO tools/methods is also discussed. The findings are useful for implementing EROs and developing a paradigm for integrating environmental, quality and operations management in organisations.
Originality/value
The paper underlines the ERO potentials for environmental, quality and operations management interface and suggests the venues that warrant future work.
Keywords
Citation
Fai Pun, K. (2006), "Determinants of environmentally responsible operations: a review", International Journal of Quality & Reliability Management, Vol. 23 No. 3, pp. 279-297. https://doi.org/10.1108/02656710610648233
Publisher
:Emerald Group Publishing Limited
Copyright © 2006, Emerald Group Publishing Limited