Adapting Deming′s Philosophy: An Evaluative Model

Abstract

American manufacturers are striving to regain a competitive position in the world market. The Company Quality Profile (CQP), based on Deming′s 14 points, can be an effective way of determining a company′s quality position and monitoring improvements. The CQP can also be useful in cross‐sectional and longitudinal studies of quality, productivity and competitiveness. Develops the CQP and conducts an exploratory field evaluation of its utility in measuring a company′s quality position.

Citation

Motwani, J.G., Sower, V.E. and Roosenfeldt, M.E. (1993), "Adapting Deming′s Philosophy: An Evaluative Model", Industrial Management & Data Systems, Vol. 93 No. 8, pp. 3-7. https://doi.org/10.1108/02635579310043903