To achieve competitive performance in engineering manufacturing may require design of a number of organisational elements. The systems approach is essential because engineering manufacturing is an integrated set of subsystems. The characteristics of an organisation that are relevant to systems redesign are described. The author then lists eight redesign principles and tools to support a five‐step accepted approach to overall business design. These are fully worked out in a detailed Appendix. One way to tackle necessary change is by adopting a total quality and competitiveness achievement programme, rolling over two to three years of projects in parallel and in series.
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