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Assessing risk in ERP projects: identify and prioritize the factors

Shi‐Ming Huang (Department of Accounting and Information Technology, National Chung Cheng University, Taiwan, Republic of China)
I‐Chu Chang (Department of Information Management, National Chung Cheng University, Taiwan, Republic of China)
Shing‐Han Li (Department of Information Management, National Chung Cheng University, Taiwan, Republic of China)
Ming‐Tong Lin (Department of Information Management, National Chung Cheng University, Taiwan, Republic of China)

Industrial Management & Data Systems

ISSN: 0263-5577

Article publication date: 1 October 2004

Abstract

Various figures have stated that ERP (enterprise resource planning) systems have become one of the largest IT investments in recent years. The implementation of ERP system, however, is not an easy task. Previous research reports unusually high failure in ERP projects, sometimes jeopardizing the core operation of the implementing organization. The most famous case is FoxMeyer filed for Chapter 11 bankruptcy protection. Further, ERP systems appear to present unique ongoing risks due to its uniqueness. In this study, we used a Delphi method to identify potential ERP projects risk factors, and constructed an AHP‐based framework to analyze and then prioritized the ERP projects risk factors. The result reveals that some important risk factors deserve more attention during the implementation of ERP projects.

Keywords

Citation

Huang, S., Chang, I., Li, S. and Lin, M. (2004), "Assessing risk in ERP projects: identify and prioritize the factors", Industrial Management & Data Systems, Vol. 104 No. 8, pp. 681-688. https://doi.org/10.1108/02635570410561672

Publisher

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Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited