Health service use of whole system interventions
Abstract
Purpose
This paper aims to evaluate a whole system intervention (WSI) that was applied to North Tyneside (UK) adult mental health services and offer a discussion on the broader implications of these results. WSIs are brief, participant‐intensive, democratic change methods that are widely utilised but have received relatively little empirical consideration.
Design/methodology/approach
Two methods were used for the WSI evaluation: comparative (of local documentary evidence with scientific and professional sources); and qualitative (analysis of semi‐structured interviews with project planners, stakeholders and participants).
Findings
Issues emerged from the research associated principally with the following topics: system definition, power, stakeholder representation, facilitator role, intervention planning, as well as WSI follow‐up and time‐scale.
Originality/value
Guidance is offered associated with WSI methodology choice and its implementation within a health service context.
Keywords
Citation
Papworth, M.A. and Crosland, A. (2005), "Health service use of whole system interventions", Journal of Management Development, Vol. 24 No. 6, pp. 519-529. https://doi.org/10.1108/02621710510600973
Publisher
:Emerald Group Publishing Limited
Copyright © 2005, Emerald Group Publishing Limited