The changing roles of production and operations managers in Britain from the 1970s to the 1990s
International Journal of Operations & Production Management
ISSN: 0144-3577
Article publication date: 1 April 2004
Abstract
This article examines the careers and changing roles of British production and operations managers through three surveys covering the last quarter of the twentieth century. Careers are examined in terms of both their organisational context and the subjective experiences of those who have chosen this field, during a period of great turbulence for manufacturing due to growing global competition. The persistent features of such roles and responsibilities are contrasted with the changes in focus and demands. The managers' sources of satisfaction and frustration are outlined as are their perceptions of their situation in relation to managers in other areas. The article concludes by considering what has changed and what needs to change, in order for manufacturing to gain maximum benefit from the contribution of these managers.
Keywords
Citation
Burcher, P.G., Lee, G.L. and Sohal, A.S. (2004), "The changing roles of production and operations managers in Britain from the 1970s to the 1990s", International Journal of Operations & Production Management, Vol. 24 No. 4, pp. 409-423. https://doi.org/10.1108/01443570410524668
Publisher
:Emerald Group Publishing Limited
Copyright © 2004, Emerald Group Publishing Limited